To Our Valued Customers
Your safety and wellbeing is our top priority!
Free vehicle sanitisation with vehicle service or repair.
Here at Fineline Automotive Services, we are open our normal working hours, 8:00am – 5:00pm Mon – Fri, ready to provide you with the expert car service you’ve come to trust. However, we’d like to reassure you that as a local, family owned business we are doing all we can to protect our customers, staff and suppliers in this unprecedented situation.
We’ve made several adjustments to our business operations, based on the advice of the Australian Government and Health Authorities, so we can continue to provide you excellent customer service in the safest possible manner.
While we’ve always maintained strong hygiene procedures here at Fineline Automotive Services, we’ve now increased the routine cleaning of surfaces across our reception area and workshop, our technicians continue to use best hygiene practices, including use of disposable gloves and protective seat covers, with additional sanitisation of relevant surfaces undertaken prior to vehicle handover to owners. Plus, our team are committed to following best practice for health, hygiene, and personal distancing.
In addition to these measures, we are further committed to providing options to our customers, including:
- Free pick up and drop off services where possible within an 8km radius
- Remote payment service via phone or online banking
- We’ll meet you at your car in our carpark if you choose not to enter our reception area
If you would like to utilise any of these services, please call or email us to discuss your requirements and we’ll be happy to work with you to make you comfortable.
Fineline Automotive Services is committed to doing what it takes to ensure we can continue to provide you with the expert service you have come to expect in the safest possible way as well as ensuring the safety and livelihoods of our valuable team.
Thank you so much for your continued support and understanding as we navigate through this challenging time together.
Rest assured we’ll continue to monitor the situation closely and update our business practices as required to ensure that your family and ours is kept as safe as possible. We look forward to seeing you and your car soon.
The Fineline Automotive Services team.